Tessel ships to the United States and the following countries: Australia, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, and the United Kingdom. If your country is not listed we suggest looking into mail forwarding services. Shipping prices do not include any additional taxes or fees imposed by the country of import.

Regarding domestic shipments, Tessel will assume responsibility for any damage caused to the product while in transit to the original buyer’s requested shipping location. This responsibility will cease once the product has been delivered, whether the customer was present or not. For example, Tessel will not be responsible for any damage to the product that takes place once it has arrived at the customer location, e.g. theft, vandalism, weather-damage.

If proper or full payment for shipping has not been paid and received, Tessel holds the right to cancel an order at any time.

Tessel holds the right to ask for customer reimbursements on any additional shipping costs or fees incurred as a result of the customer providing incorrect address or other information.